TCS brings expertise with wheelchair accessible taxicab services throughout the United States. This includes comprehensive consulting and implementation assistance in integrating wheelchair accessible taxicabs into various contracts for transportation service, such as ADA paratransit and other programs.
One early project resulted in more than forty (40) wheelchair accessible taxicabs initially participating in contracted paratransit service during the project’s first twelve months. Eventually, the number expanded to more than one hundred and fifty (150) wheelchair accessible taxicabs, the largest such contract in the Unites States. Programs included hourly route service, user-side subsidy service and taxicab backup service. As the project matured, TCS provided consulting on a number of other contract services and operational issues for this same fleet.
In another jurisdiction, TCS consulted on wheelchair accessible taxicab regulations and operations, including a review of current regulation and recommend changes. TCS reviewed the methods in place for dispatching wheelchair accessible vehicles and provided recommendations on procedural changes and software enhancements for the project. TCS analyzed statistics, created a reporting system and prepared ongoing reports to ensure that the wheelchair accessible taxicab trips were in compliance with new regulatory requirements. TCS provided statistical reporting services for the project for more than two years.
In several other projects, TCS has assisted with projects that use wheelchair accessible taxis, including startups, vehicle RFPs, regulatory assistance, grant funding, business development, service contracts, dispatching procedures, driver and staff training, etc.
TCS has consulted wheelchair accessible taxicab projects at other locations in various locations including: